Programme Planning: Planning of an Individual Contact Method - Practical Guide
1. Introduction to Programme Planning in Agricultural Extension

Programme Planning in agricultural extension is a systematic process of identifying needs, setting objectives, developing strategies, and organizing resources to achieve desired outcomes in rural development. It serves as the foundation for effective extension delivery and ensures that extension efforts are focused, efficient, and responsive to farmers' needs.
Programme planning involves careful consideration of target audience characteristics, available resources, time constraints, and expected outcomes. It provides a roadmap for extension workers to follow and helps in monitoring and evaluating the effectiveness of extension activities.
Definition of Programme Planning
Programme planning is the process of identifying problems, analyzing situations, setting priorities, formulating objectives, selecting appropriate methods and techniques, organizing resources, and developing implementation strategies to achieve specific extension goals within a given timeframe.
Importance of Programme Planning in Extension
- Ensures systematic and organized approach to extension delivery
- Helps in optimal utilization of available resources
- Provides clear direction and focus to extension activities
- Facilitates effective coordination among different stakeholders
- Enables proper monitoring and evaluation of extension programs
- Increases the likelihood of achieving desired outcomes
- Helps in identifying and addressing farmers' priority needs
- Promotes accountability and transparency in extension work
Key Components of Extension Programme Planning
- Situation Analysis: Understanding the current status, problems, and opportunities in the target area
- Need Assessment: Identifying specific needs and priorities of the target audience
- Objective Setting: Formulating clear, measurable, and achievable goals
- Strategy Development: Selecting appropriate methods and approaches
- Resource Planning: Identifying and organizing required resources
- Implementation Planning: Developing detailed action plans with timelines
- Monitoring & Evaluation: Establishing systems to track progress and measure impact
Note: Effective programme planning is crucial for the success of any extension initiative. It requires thorough understanding of the target audience, clear objectives, and systematic approach to implementation.
2. Individual Contact Method Overview
Individual contact methods represent one of the three main categories of extension teaching methods, alongside group methods and mass methods. These methods involve direct, personal interaction between the extension worker and individual farmers or farm families.
Extension Teaching Methods Classification
Individual Contact
- One-to-one interaction
- Personalized approach
- High cost per contact
- Limited reach
- Deep impact potential
Group Contact
- Small group interaction
- Balanced approach
- Moderate cost per contact
- Medium reach
- Good learning environment
Mass Contact
- Large audience reach
- Standardized messages
- Low cost per contact
- Maximum reach
- Awareness creation focus
Definition of Individual Contact Method
Individual contact method is a face-to-face communication approach where an extension worker interacts directly with one farmer or farm family at a time to provide technical information, guidance, and support for agricultural improvement.
Characteristics of Individual Contact Methods
- Personal Interaction: Direct, one-on-one communication between extension worker and farmer
- Customized Approach: Information and advice tailored to specific farmer needs and conditions
- Immediate Feedback: Instant clarification of doubts and questions
- Detailed Discussion: In-depth exploration of problems and solutions
- Relationship Building: Development of trust and rapport between extension worker and farmer
- Flexible Timing: Can be conducted at convenient times for both parties
Advantages of Individual Contact Methods
- Personalized attention and customized solutions
- Better understanding of individual farmer problems
- Immediate clarification of doubts and misconceptions
- Development of strong farmer-extension worker relationship
- Flexible scheduling according to farmer convenience
- Opportunity for detailed technical discussions
- Higher adoption rates due to personalized approach
- Better follow-up and continuous support
Limitations of Individual Contact Methods
- Time-consuming and labor-intensive
- Limited reach - can contact fewer farmers
- Higher cost per contact
- Requires skilled and trained extension personnel
- May lead to dependency on extension worker
- Potential for bias in farmer selection
- Difficulty in maintaining consistency across contacts
When to Use Individual Contact Methods
Individual contact methods are most effective when dealing with:
- Complex technical problems requiring detailed explanation
- Farmers who are hesitant to participate in group activities
- Demonstration of new technologies or practices
- Follow-up visits after group meetings or demonstrations
- Influential farmers who can serve as opinion leaders
- Farmers with specific, unique problems
3. Types of Individual Contact Methods
Individual contact methods can be classified into several types based on the location, purpose, and nature of interaction. Each type serves specific purposes and is suitable for different situations.
3.1 Farm Visits
Definition and Purpose
Farm visits involve extension workers visiting farmers at their farms to provide on-site technical assistance, observe farming practices, and offer personalized guidance.
Types of Farm Visits
- Planned Visits: Pre-scheduled visits with specific objectives
- Routine Visits: Regular visits as part of ongoing extension programs
- Problem-solving Visits: Visits in response to specific farmer requests
- Follow-up Visits: Visits to monitor adoption of recommended practices
- Evaluation Visits: Visits to assess the impact of extension interventions
Advantages of Farm Visits
- Direct observation of farming conditions and practices
- On-site problem diagnosis and solution
- Farmer convenience - no need to travel
- Opportunity to involve family members
- Better understanding of farmer resources and constraints
- Practical demonstration of techniques
3.2 Office Calls
Definition and Purpose
Office calls refer to farmers visiting the extension office to seek advice, information, or assistance from extension personnel.
Types of Office Calls
- Scheduled Appointments: Pre-arranged meetings for specific purposes
- Walk-in Consultations: Unplanned visits by farmers seeking immediate help
- Information Seeking: Visits to obtain technical literature or information
- Service Requests: Visits to access specific extension services
Advantages of Office Calls
- Access to reference materials and resources
- Professional environment for discussions
- Efficient use of extension worker time
- Opportunity for record keeping
- Access to multiple extension specialists
3.3 Telephone Calls
Definition and Purpose
Telephone calls involve extension workers and farmers communicating via telephone to provide quick advice, clarify doubts, or follow up on previous contacts.
Advantages and Applications
- Quick and convenient communication
- Cost-effective method
- Suitable for urgent problems
- Follow-up and reminder calls
- Weather advisories and alerts
3.4 Personal Correspondence
Definition and Types
Personal correspondence includes letters, emails, SMS, and other written communications between extension workers and individual farmers.
- Personal Letters: Formal written communication
- Email Communication: Electronic mail for quick information exchange
- SMS/WhatsApp: Short messages for quick updates and reminders
- Technical Bulletins: Personalized technical information sheets
Comparison of Individual Contact Methods
4. Planning Individual Contact Programmes
Effective planning of individual contact programmes requires systematic approach considering various factors such as target audience, objectives, resources, and expected outcomes.
4.1 Pre-Planning Phase
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Situation Analysis
Conduct thorough analysis of the area, farming systems, socio-economic conditions, and existing problems to understand the context.
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Target Audience Identification
Identify specific farmers or farm families who would benefit most from individual contact methods based on their needs and characteristics.
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Need Assessment
Determine specific technical, informational, and skill-based needs of the target farmers through surveys, interviews, and observations.
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Priority Setting
Prioritize identified needs based on urgency, impact potential, resource availability, and farmer interest.
4.2 Planning Phase
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Objective Formulation
Develop clear, specific, measurable, achievable, relevant, and time-bound (SMART) objectives for the individual contact programme.
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Method Selection
Choose appropriate individual contact methods based on objectives, farmer preferences, resources, and practical considerations.
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Content Planning
Prepare relevant technical content, educational materials, and resources needed for effective communication with farmers.
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Schedule Development
Create detailed schedule considering farmer availability, seasonal activities, weather conditions, and extension worker capacity.
4.3 Resource Planning
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Human Resource Planning
Determine staffing requirements, skill needs, and training requirements for extension personnel involved in the programme.
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Material Resource Planning
Identify and arrange necessary materials, equipment, transportation, and communication resources.
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Budget Planning
Estimate costs for personnel, travel, materials, communication, and other programme activities.
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Monitoring & Evaluation Planning
Design systems for tracking progress, measuring outcomes, and evaluating programme effectiveness.
Key Planning Considerations
- Farmer Characteristics: Education level, experience, resources, motivation, and communication preferences
- Technical Content: Complexity, relevance, practicality, and local adaptability
- Timing: Agricultural seasons, farmer availability, weather conditions, and market factors
- Resources: Staff capacity, budget constraints, transportation, and communication facilities
- Follow-up: Mechanisms for continuous support, progress monitoring, and problem solving
5. Implementation Process & Best Practices
Successful implementation of individual contact programmes requires systematic execution, continuous monitoring, and adaptive management based on field experiences.
5.1 Implementation Steps
Phase 1: Initial Contact
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Farmer Approach
Make initial contact with selected farmers, explain programme objectives, and secure their participation and cooperation.
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Rapport Building
Establish trust and confidence through friendly interaction, active listening, and demonstrating genuine interest in farmer welfare.
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Baseline Assessment
Document current practices, knowledge levels, resources, and specific needs of individual farmers for future comparison.
Phase 2: Programme Delivery
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Information Sharing
Provide relevant technical information using appropriate communication methods and materials suited to farmer education levels.
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Skill Development
Conduct practical demonstrations and hands-on training to help farmers acquire new skills and techniques.
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Problem Solving
Address specific farmer problems through on-site consultation, technical advice, and collaborative solution development.
Phase 3: Follow-up & Support
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Progress Monitoring
Regular follow-up visits to track adoption progress, identify challenges, and provide continuing support.
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Feedback Collection
Gather farmer feedback on programme effectiveness, satisfaction levels, and suggestions for improvement.
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Impact Assessment
Evaluate programme outcomes and impact on farmer knowledge, practices, and productivity.
5.2 Best Practices for Individual Contact
Communication Best Practices
- Use simple, local language that farmers can easily understand
- Employ visual aids, demonstrations, and practical examples
- Encourage questions and provide patient explanations
- Listen actively to farmer concerns and experiences
- Respect local knowledge and integrate it with new information
- Maintain consistent and regular communication
Visit Management Best Practices
- Schedule visits at convenient times for farmers
- Prepare thoroughly before each visit
- Set clear objectives for each interaction
- Document key points and follow-up actions
- Maintain professional yet friendly demeanor
- Follow up on commitments and promises made
Relationship Building Best Practices
- Show genuine interest in farmer welfare and success
- Respect farmer time, resources, and decision-making autonomy
- Be consistent and reliable in commitments and appointments
- Acknowledge farmer expertise and local knowledge
- Maintain confidentiality of farmer information
- Build long-term relationships beyond specific programmes
5.3 Common Challenges and Solutions
6. Field Guidelines & Practical Assignments
6.1 Field Guidelines for Individual Contact Practice
Step No. | Guideline |
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1 | Pre-Visit Preparation: Gather relevant information about the farmer, farm, and specific problems before making the visit. Prepare necessary materials and technical content. |
2 | Appointment Scheduling: Contact the farmer in advance to schedule the visit at a convenient time. Avoid busy farming periods and respect farmer's schedule. |
3 | Professional Introduction: Introduce yourself properly, explain the purpose of visit, and seek farmer's permission before proceeding with the discussion. |
4 | Active Listening: Listen carefully to farmer's problems, concerns, and experiences. Ask relevant questions to understand the complete situation. |
5 | Appropriate Communication: Use simple, local language and avoid technical jargon. Employ visual aids and practical demonstrations when necessary. |
6 | Practical Solutions: Provide practical, cost-effective, and locally adaptable solutions. Consider farmer's resources and constraints while making recommendations. |
7 | Documentation: Maintain proper records of the visit including farmer details, problems discussed, advice given, and follow-up actions planned. |
8 | Follow-up Planning: Schedule follow-up visits or contacts to monitor progress, address additional problems, and provide continuous support. |
6.2 Practical Assignments
Assignment No. | Question |
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Assignment 1 | Plan and conduct a farm visit to one progressive farmer in your assigned village. Document the farmer's profile, farming practices, problems identified, and recommendations provided. Submit a detailed visit report. |
Assignment 2 | Design an individual contact programme for promoting integrated pest management among 10 farmers in your study area. Include objectives, target farmer selection criteria, methods to be used, timeline, and evaluation plan. |
Assignment 3 | Compare the effectiveness of farm visit and office call methods by conducting both types of individual contacts with different farmers on the same technical topic. Analyze the advantages and limitations of each method based on your experience. |
Assignment 4 | Prepare a personalized technical bulletin on crop diversification for a specific farmer considering his land, resources, and market access. Include practical recommendations and implementation timeline. |
7. Frequently Asked Questions (FAQs)
Course: Ext. 201 - Fundamentals of Agricultural Extension Education
Author: Dr. Singh
Academic Session: 2025-26
Focus: Programme Planning & Individual Contact Methods
Empowering Agriculture Through Personalized Extension Services